How many advisers to fix my account???

Been 4 weeks now without Xbox live and i've spoken to 10 yes 10 advisers and still nothing is sorted out!!!!  #Useless #Joke #Pathetic #Worst Company Ever #PS4 Deposit Paid 

 

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Last updated July 4, 2018 Views 0 Applies to:

Make that 11 advisers now OMFG USELESS!!!!!!!!!!!

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What exactly seems to be the issue?  No one here can help unless you tell us what the problem is that you're having.

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Not had xbox live for 4 weeks spoken to 11 advisers who don't know what they doing, i deleted my profile and cleared my cache also been issued with two 25 digit codes still with no success, checked all my security details and proofs and all is up to date. When my live went off i still had another 3 weeks to go before it expired.

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Hi there,

@onyx this thread (also from SkIllz) may shed some light on the issue: forums.xbox.com/.../1726109.aspx

When are you experiencing issues?

1. when trying to sign in to xbox live?

2. when redeeming a code for xbox live gold? Via the console and/or via xbox.com?

3. any different moment, if so... when exactly?

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My Xbox live suddenly went off (wasn't due to expire for another 3 weeks). Xbox cancelled my bank details and issused me with 2 x 25 digit codes (entered on console and computer no joy). Deleted my profile, cleared my cache, Removed security proofs and re added, Remove contact telephone no and re add, Spoken to 15 advisers (lmfao) no joke 15 wtf!!!!!!. Received an e mail from a well known computer magazine wanting me to publish my story highlighting the problems iv'e had and how 15 advisers takes the ****. All the money microsoft makes and they don't have a team in place who contact their customers and keep them updated with the progress they are making with their account

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