How long will a UAI take?

I called on the 10/13/11 about somebody stealing my account and wasting my MS points and gave me back my account. And then on 10/16/11, my account is suspended, how long should it take? I am really frustrated at this point.

 

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Last updated July 5, 2018 Views 4 Applies to:

I've been waiting since I reported the same issue on 08/14/2011. It's now 10/28/2011. I keep calling and keep being told "it's being investigated and we have no additional information. We will e-mail you when your account is re-activated".

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Hey guys! Standard UA claims take 21-25 days right now. The claim could take even longer than that. Claims will take a long period of time as of now, best thing to do in this case is to create a new GamerTag play on it for now and keep checking your email.

You will be the first person to know when the claim has been fully processed. I hope this helps guys!

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