how is this possible

Hello. i have this big problem. Been using xbox live like 3 years ago, but then i got bored of xbox and sold it. i had two accounts, i called xbox services and canceled both of my memberships because they were both auto renewing. every month till now i noticed that i kept losing a bit of money from my credit card. i looked today at the mini statement in the internet banking and saw that one of my xbox memberships havent been actually closed. i was being charged every single month. i don't know what to do. i can't remmember which email adress i been using with that account or the password. all i remmember is the nickname of that account i had. what should i do now? and will i get a refund for all this? im writting from an old account and the membership is closed on this one. help!


Question Info

Last updated July 5, 2018 Views 3 Applies to:

Just cancel the credit card and get a new one if you can't remember the login details or the means to recover the account.

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