How I can stop my account?

Hello,

I'm in the sad position to stop my account because I don't have money now. How can I stop my Xbox Live Account.?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

http://support.xbox.com/en-US/billing-and-subscriptions/account-management/renew-xbox-live-gold-account

That page should be able to help you out in cancelling your automatic renewal. 

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To cancel your account ASAP you will need to contact phone support. Or you can turn off auto renew and wait for the gold to expire on your account.

Xbox Ambassador | Xbox Forum Moderator | Xbox MVP

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Suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See http://tinyurl.com/XBLnumbers ...


 
but a faster way to speak to a Billing Agent is to go to http://xbox.com - sign in there if you can - then go to http://support.xbox.com/contact-us?xr=footnav#0:7:0

 

Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

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