How do you play games?

I just got Xbox one today and having a really difficult time getting any games to work. I have a solid wireless connection and have tested the connection , works fine. I installed both games, however it is asking me to sign in to play a game?  Why am I not able to play this offline?  Anyways the next process is really Frustrating, I go to add profile and it keeps telling me to check my home network?  I have defaulted back to factory settings, same result.  If I can't sign in to play games, how can you play games?

 Should I return this, I do not understand how to play games. Any advice?

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Unplug your Ethernet cable or disconnect wifi. You will be able to sign in offline and play any single player game.

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Hey there, so there is currently a service alert for xbox live mainly concerning signing into xbox one. You can stay up to date on that here.

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As for playing games, what I did was I went to settings, went to wireless settings and I disconnected from the internet. I was then able to sign into my account offline and able to play games.

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Actually, signing in should be working fine now.

"Were you experiencing issues signing in to Xbox Live? We are very happy to say that our team has fixed the problem and the Live service is ready and waiting. If you are experiencing any lingering issues, try a cold reboot of your Xbox by powering down, unplugging, waiting 10 seconds, plugging back in and powering back on. Thanks for all your patience while our team was working. Have fun!"

(support.xbox.com/.../xbox-live-status)

If you're still having issues with signing in and playing games please let us know.

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