I have recently had my reputation pushed to "Avoid Me" after some bad reports were filed by people who I have beaten online, and all within a very short time period. To put this into perspective and after looking at my reputation history, I was a "Good Player" in July, and am in "Avoid Me" in August. If I'm not mistaken, today is August 7th, so it has taken a week for my reputation to drop from being near the top to the very bottom. Microsoft have openly stated that reports submitted within a short timeframe as a result of rage (or equivalent) will not be reflected on your reputation, however for me this appears not to be the case.
I only play and own one game at the moment; Grand Theft Auto V, and as a result of my account being pushed into "Avoid Me" status, I no longer get matched with any players whatsoever online. I have spent the past hour looking for lobbies in Grand Theft Auto Online and have found not one single person to play with. This means that I have received the equivalent of an online permanent ban - I can't play with others until I get my reputation fixed, and I can't fix my reputation because I don't get matched with other people to play with in the first place.
Why this cannot be seen as a flawed system is beyond me. All you need to do is get some players to raise some bad feedback over time against another player, and before you know it, you've taken away their ability to get matched with other players on Xbox Live. I cannot play Grand Theft Auto Online until this is fixed, and for your information, no formal disciplinary action (and no bans of any kind) have been placed against me by a member of Xbox Staff, so I should not be in this position until told otherwise.
The XBLPETs are ignoring my attempts to contact them - how do I get them to respond?