HOW DO I USE MY MONEY IN MY MICROSOFT ACCOUNT??!

I received 2 emails from Microsoft Store that contained redeem codes for 10 dollars each for previously preordering 2 xbox one games.  I redeemed them on xbox.com.  My Account says I have 20 bucks on it now.  I went to preorder TitanFall, and it did not take 20 dollars off, or even offer to use the money I have on the account.  How do I use this money?  Will it be automatically taken off when my card gets charged? 

 

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Last updated July 5, 2018 Views 39 Applies to:

Well you can not buy games from xbox.com using the money in your account. So if you are going to preorder Titanfall you will need to use a credit card. To use the money in your account you would have to purchase the game digitally through your console once it is released.

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So in other words, in order to use the money in your account, you have to buy something through the console, not online.

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Yes. To get it go thought your MS account. You must go to account management. Then go to payment method. And then select MICROSOFT account. It will be your mind payment option unless you do not have enough. Then it goes to credit/debit card or PayPal. if you have that also list in there..

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Just to add to this, I purchased the new game Max ... for my Xbox one via xbox.com and it redeemed the money from my account. So you CAN redeem your account money via xbox.com, but it might just be for xbox one games.

Also, you state pre-ordering Titanfall which I don't think is up on xbox.com (is it?) it sounds like you are ordering from the Microsoft Store, which will probably not use your account money as the money is taken from your account until the order ships and of course it cannot be guaranteed that you will still have money in your account at that time (March next year). hope that makes sense.

IRB

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