How do I transfer my profile and gold account to my other email address

Hi,

My main xbox live account was registered with my work email address / live account. I no longer work at that company and have another live account and want to transfer my gold member account and profile to this new account. How can I do this?

 

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Last updated July 4, 2018 Views 4 Applies to:

Hi there NikronZERO, i'm not entirely sure how you can actully do this but I think if you don't get a reply from one of the Support Agents i'd recommend you contact Xbox themselves and see if you can sort it out that way.

Thank you ;)

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Call a customer support rep at 18004MYXBOX for this.

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Actually, you don't need to call support, you can do this yourself easily:

1.Sign in using your Xbox LIVE gamertag.
2.Go to Settings and select Account.
3.Scroll right to Your Information and select Account Security.
4.Select Change Windows Live ID.
◦If you have another Microsoft account, select Yes.
◾Enter the password for the Microsoft account that is currently associated with your gamertag, and then select Sign in.
◾Enter the email address and the password for the new Microsoft account that you want to associate with your gamertag, and then select Sign in.
◾Select Yes, change to change the Microsoft account associated with your Xbox LIVE account.
◾Select Update Contact Information to update your contact information or Done to finish.

The email address you move your account to must be a Microsoft account associated one.  If it isn't go to http://accounts.live.com/ and sign up.
You can only do account transfers once every 30 days.

Hope that helps.

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