How do I split up Family Gold Accounts

Ok, so this weekend our family gold account started demanding individual email addy and pw for the first time, and only the main account is working.  We are up for renew in a few weeks so i called and found out that Family Gold is gone.  Problem is that I cannot figure out how to separate my twins' accounts and put email addresses and pw on them and get them their own memberships.  Thanks for any assistance you can give.  I am hoping I can do this without messing up their prestige.

 

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Last updated July 4, 2018 Views 1 Applies to: