How do I remove my credit card from my account?

I want to remove my credit card because I want to pay with pre-paid any help?

 

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Last updated July 5, 2018 Views 5 Applies to:

if you have a card tied to an active account that has auto renew turned on, call support have them turn it off.  once the subscription runs out and goes back to silver THEN you can remove the card.  but if you have them remove the card before the gold runs out it will cancel the live account.

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Call Xbox Support and ask them to cancel "Automatic Renewal". Once the Gold subscription expires, you will be able to remove your card details, otherwise if you take off your details now, you will lose the remaining time on your current Gold subscription.

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