How do I recover a gamertag

How do I recover a gamertag that was on a previous console to my new one. I am seperated from my wife and I cant get access to the old console. 

Please help!

 

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Last updated July 4, 2018 Views 12 Applies to:

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Thanks! However, I don't remember the windows live id associate withe gamertag

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This also applies to the old version of the dashboard and not the newest one.

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Hey there - you can use t he steps located at xbox.com/forgot to retrieve your Windows LIVE ID and Password.

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