How do I move an Xbox Live account to another email? And unlink it with my account?

I've been through these forums a dozen times. Many, many people have asked the same question and they all get the same bottled response that don't actually answer the question. I'm hoping my post is lucky number 1 billion...

I've had an Xbox Live account under my account for many years. I got it for my son when he was a child and was unable to have his own account. Now he's an adult and the only way to access years of data on his account is to allow him access to my entire account as well.

So, I want to move JUST THE XBOX LIVE account to another separate account that he has sole access to. They need to be completely separated. This has to be an issue that someone saw coming. Please tell me there is a way to do this. Every "help" response I've seen only changes the email of the account without actually separating them. HOW DO I SEPARATE THEM?!

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it cannot be done, you can create an alias (new email address) for the account and then make that primary and remove the old address. but the account will always be associated with that xbox profile.

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That has to be the dumbest oversight ever. Did nobody at Microsoft consider that children grow up?

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you could have made a seperate (full) child account and link it with yours to have full parental controls, been like this for years.

my kids have had their own microsoft accounts since they were 4, when you create an account for a child you have to link to an adult account because of the age. then when they become an adult the account changes to an adult account as this has now happened to my eldest daughters last year when she turned 18.

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My son is almost 19. If I had known this would be an issue now, I would have put the XBox account on a separate account from the beginning. It just seemed logical that it would be transferable to his own account when he matured, but apparently that's not the case. I wish they would have made that clear from the beginning.

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My son is almost 19. If I had known this would be an issue now, I would have put the XBox account on a separate account from the beginning. It just seemed logical that it would be transferable to his own account when he matured, but apparently that's not the case. I wish they would have made that clear from the beginning.

I am on the same boat and fully agree with you. Everywhere you go, people respond as they were defending Microsoft's decision, as if 20 years ago there were kids accounts! And even if they existed, who the hell think of that when setting up an Xbox for your kid on Christmas day??? Let's just all agree it's ridiculous and there should be a way to request it to be done, based on the account history. Especially, since you're paying Xbox Live subscription on top of it, and your son's account is part of your Microsoft Family setup!

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It is true you cannot transfer between account however if you are willing to give him the gamertag he has been playing on all this time then you may be able to do this.

Change the email address or phone number for your Microsoft account

Change the email address or phone number for your Microsoft account
Applies to: Microsoft account

Your Microsoft account lets you manage Microsoft services and subscriptions, like Xbox Live, Outlook.com, OneDrive, Skype, and Windows 10, from a single account. 

You can add up to 10 email addresses or phone numbers to your Microsoft account. Email addresses and phone numbers that are associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings. Each alias lets you sign in to all your Windows 10 devices and services that use the Microsoft account.

Your aliases share a single password, and you can send and receive email with each. Your primary alias will be the username you use to sign in to your account, the username that appears on your Windows 10 devices, and how you show up to recipients in email. 

You can make changes to the email addresses or phone numbers (aliases) that are associated with your Microsoft account. Here are some reasons you might want to make changes:

  • You want to add or remove an email address or phone number.
  • You want to use a different email address or phone number to sign in.
  • You want a different username to appear on your Windows 10 devices.
  • You want an email address you can give to other companies or other people that can't be used to sign in to your account or access your info.
  • You received the “Which account do you want to use” message at sign-in.
Hope This Helped.

DrifterX22

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This is ridiculous cos ive been trying tonworknout how to move my gamertag from and old email to another one as well to no avail. 
Not sure why i have a blank xbox account on my proper email. 
almost had made up my mind to get the new xbox but it seems like ill never resolve this. Such a pain

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Can I please link this account to another xbox account please bro

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I am having the same issue.  I purchased XBox One as a Christmas gift in 2014.  At the time, my son was a minor.  I register the device under my Microsoft account where I purchased from.  Now, he is 22 years old.  He has been purchasing his game and register his credit card information on my Microsoft account.  Exchanging/gifting/game sharing under my account also.  I opened my account and so many (almost cannot count them all) transactions showed on my account.  At least, he put his payment information instead of using mine.  

He connects so many people online which I am not sure how sensitive I should be.  However, it made me so uncomfortable.  I understood I would not able to control his activities since he is an adult, but I do to want to have him use my account.  

Also, check your Skype account.  XBox One does not require to have Skype account, but it will ask you to make one if you do not have one.  Microsoft acquired Skype about 10 years ago, and XBox One used that as a chat function one time (not anymore).  My Skype account is gone.  It is showing my son's name and deleted all of my contacts.  (I do not use Skype too much anymore, but I sometimes do.) He connected close to 300 people there and still unknown people are trying to connect to the account.

According to Microsoft, we can only link one Skype account per one Microsoft Account.  Meaning, I am not able to use that account.  If I unlink the current account, it might affect my son's current XBox Subscriptions.  I just do not feel comfortable having an adult son to have access to my Microsoft account which has my paymentinformation, mail & etc.

Am I the only one who has this issue?

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And, see... my name is showing as his user name now.  I just realized. 

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Last updated April 17, 2021 Views 2,844 Applies to: