how do i find the parent account

i cant buy anything on my windows phone cause parental controls resttrict me and my parent didnt have a windows live so i think i didnt make one it somehow skipped that step i think i cant realy remember but i cant buy anything and i want to how can i find the email associated with the account


Question Info

Last updated July 5, 2018 Views 9 Applies to:

Are you certain you can't purchase anything or are you only unable to purchase mature or unrated content? Can you find a game rated E to purchase?

If you created a child account, it has to have a parent. If it's not a child account, it might still have certain restriction on it. If you go to, there is an option towards the bottom about restricting the purchase of mature WP7 games. Is this option set properly?

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