How do I change the Microsoft Account?

Can anyone tell me how to switch the email on my account because I can't access the email that I have now.

 

Question Info


Last updated July 5, 2018 Views 7 Applies to:
  1. Sign in  with your profile on  xbox.com
  2. Select  "My Account" at the top right corner near your gamer picture.
  3. Under Settings & Preferences select Contact Preferences
  4. Change your email and save the changes

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You want to associate your Gamertag with a different Microsoft account? Do I understand that right? If so, have a look here: support.xbox.com/.../switch-gamertag-to-different-microsoft-account

It gives you a step-by-step explanation if you switch your Gamertag to another Microsoft account.

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You must have the password for the current Microsoft Account addresse before you can change it to a new Microsoft Account.

 
 
1) Take the original Microsoft Account to http://account.live.com/password/reset for a password reset

 
 
2) If you can't reset it, go to http://account.live.com/acsr SAVE THE EMAILS SENT TO YOU

 
 
3) If that fails, contact Support and provide them with the Console ID number from Settings | System | Console Settings | System Info (it's on the 2nd line) and the reference number from the email sent to you in Step 2, and submit a UE Request. It is faster to have the Agent call you by going to http://support.xbox.com/contact-us?xr=footnav#0:6:3 or you can look up the phone number from the 1st web link in the .sig shown below.

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