how do i cancel payment options as no longer have credit card

I no longer have the card i used to pay for xbox live, i have a 3 month voucher but microsoft wont allow this until i have withdrawn my card, just keep on getting you have found a gliche and a block on removing payment option any ideas thanks nic

 

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Last updated July 4, 2018 Views 6 Applies to:

You can't remove a card while it's attached to an active gold subscription. You'd either have to make sure auto-renewal is turned off and remove the card when your gold expires or call support and have them cancel your subscription so you can remove the card.

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what is the phone number for support thanks

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1-800-4my-xbox if you're in the US/Canada or you can request a call at support.xbox.com/contact-us

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