Please can somone tell me the number for xbox live support to turn off my automatic renewal.
Go into my account on this here web-site and change auto-renewal to off.
You try via the your account link on the website, however, you may not be able to disable it from there. If not you need to call support, the number is 0800 587 1102
I know it's a bit daft having the call to end a subscription in the 21st Century, but what are we to do.
Can you disable/cancel the automatic renewal from the xbox console itself?
DMG, all the information you need regarding cancelling membership / turning off auto-renewal can be found on the below link buddy.
I hope this helps.
And if all else fails, contact your bank and have them cancel the payment from their end.