How do I associate a Microsoft account with my Xbox Live account?

I'm currently trying to sign into my Xbox Live account, and when I try to sign in, it states "We need the email address and password for your Microsoft account" however, when I originally made this Xbox Live account 4 years ago, I never used any sort of hotmail/outlook email to sign up with it. There are no Microsoft accounts associated with my Xbox Live account and gamertag.

But for some reason, when I came to www.xbox.com it also told me to sign in with a Microsoft account, so I used my existing hotmail account to sign in, and it signed me into this "TribalFir5" account, which is NOT mine and I have never heard of before.

If anyone could offer any advice or help I would greatly appreciate it.

- Peyton

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hi if you can still remember your Xbox Live account password and username xbox support should be able to help you

support.xbox.com/.../contact-us

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