I have an interesting, and probably not uncommon, issue.
I have a 12-month auto-renew subcription. And another friend whom hasn't had Gold membership for over a year (nearly two).
A few months ago, the friend of mine was over at my house, and we wanted to play co-op online. So I offered to provide my Credit Card information to purchase a 1-month Gold membership.
I have now come to discover that his account, on a 1-month auto-renewal has been charging my CC for each month (even though he hasn't used it since 06/11)
I question why would a 1-month (premimum price, rather discounted multi-month offers) would ever be on Auto-renewal. And why I can't even remove the CC (because it's still in use) from the account, without having to contact them and expicitly request to cancel the membership immediately,
I assumed this must be an obvious issue, because exactly who would be purchasing a 1-month (at premimum price) and wish for it to be charged for consecutive months.
So months later, I have no paid for nearly a years worth of subcription for my friend,
What can I do?