Hotmail not linked to my Xbox Live account (on this website)

I just tried to log in to my account on here and it logged me in to "RadRain51991" that is not my xbox live account XD

My gamertag is MrOptimistic91 and it's linked to the email address I logged in to just a minute ago, so I have no idea where this came from.

Can I please get some help :) Thanks.

I'll post me email address if needed.

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

Yeah just report it to xbox and should be pretty good. Good luck and hope you get your account.

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Hi there RadRain51991! To get this sorted, you'll have to work with us as this usually means that you've accidentally created another account on the same Microsoft Account email. To be sure, can I have you log in (with this RadRain account) to accounts.live.com and to confirm the account email is the same as your MrOptimistic account.
 

If it is the same, you'll have to change the Microsoft Account email to an alternate email. Once that is done your MrOptimistic account should appear when you log in both on your console and on Xbox.com! Let us know how it goes. :)

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