Here's my story... Ive had this hotmail account since i was 16. I'm 31 now. I don't use it... i only used it to play xbox online. Ive been playing online for 5 years now and this is the 2nd time its been hacked. Ive already put up a post in Microsoft's forum. All there doing is wanting me to fill out a recovery form that isn't working. I don't get how my answers are wrong when like i said I've had this account for 15 years now. Ive still have the 2 credit cards i used for this account and to pay for everything i bought on the xbox market place. Its showing my alternate email is *** Email address is removed for privacy *** incase anyone else has had this same problem. Cause that email is definitely not mine! I was once gamer tag TH3 H3RP and now I'm CaPTa1N STuP1D. Im not sure if you want me to put my hotmail account name on here public or not. I had to say it in private on Microsoft's page. I have proof of anything xbox wise linked to that account. My gamer-score is almost 50,000 and to be honest i don't want to lose everything and start all over. I have to many full game and movie purchases on that account. Is there anything I can do or is it possible to change my xbox account email to this one? Anything would help... thanks for listening!