Hi everyone under the lockdown of the UAI,
I know some of you have been suspended for a lot longer than the projected 25 days, but to those who have just recently filed a UAI, I come bearing hope.
I was also a victim of the FIFA 12 hack and filed my UAI on Oct. 14th. I gave them every piece of information they asked for including my console ID, serial #, and an alternate email. I waited 10 days to call back and get a status, they said they didn't file my console ID and serial # correctly. So I gave them that info again and complained because my file was just sitting there for a week and a half (5 or 6 business days) with nothing being done and no one contacting me. The rep said he put a note on my case to escalate it since the investigations team never got ahold of me and nothing was being done with my case. I left them alone to do their work and called them up yesterday to get my weekly update. The rep said that there were still no notes and that they were still investigating. I was disappointed since I was hoping for some update after 14 business days.
Well 6 hours after my phone call I got that email everyone has been waiting for saying that my investigation has come to a close and they have released my account along with giving me back time missed on XBLive and then some.
Also my account was never migrated to another country, so that may be one reason I got it back quickly.
But I just wanted to come in here and give some people some hope of getting their accounts back this year, since almost thread has been 2, 3, or 4+ months and going.
It sucks, but just hang in there.