Hi Xbox!

Im having some serious trouble. The email address, I used for this xbox account is a yahoo one, that actually deactivated itself, due to inactivity, and I can't even renew that account or use the same address or anything. Though I know my password for that email, I can't get it back. so I don't know how to place a new email address or get a new xbox live email- to attach it to this account, when it asks me to recieve a security code to that email address, that I can't even open anymore, please help! 


Question Info

Last updated July 5, 2018 Views 0 Applies to:

You'll need to go through the password reset process at login.live.com (Click on "Can't access your account"), once you've exhausted ALL those options including filling out the form then you'll want to contact Xbox support if you still don't have access.  Once you've got the password rest you can register a new e-mail as a Microsoft Account at signup.live.com, then transfer your gamertag to it on your Xbox at Settings -> Account -> Account Security.

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