Hi, Help please? (:

I just created this Xbox Live account and have Xbox codes for gold. When I go to renew them it says I can but it says it needs more information. I can fill all of it in but when I get to Adress and stuff it keeps making me live in America, Which I don't. I live in England and I can't find anyway to make my account English. I've checked my Hotmail associated with the account and I can't find any way to solve this so I was wondering if you could shed some light on it please? Thanks. (:

 

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Last updated July 5, 2018 Views 4 Applies to:

Are you trying to enter the codes on the website here or on your console? Try entering them on your console. Press the center Guide button on your controller and scroll left to Redeem/Activate Codes.

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I've done that and I have to put billing information in and it keeps saying 'State' and stuff but I don't know hoe to change it  to say 'England/Wales/Scotland/Ireland" and such because it just automatically did it on my old account. :/

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You can't change the region from US to UK on an existing account. I'm afraid if you want a UK account then you are going to have to create a new account.

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Right okay, Thank you. (:

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