Hey

I had my gamertag a few years now but not used it in a while but the problem I have is I don't remember email or password but I did set up billing please help
 

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Last updated July 5, 2018 Views 0 Applies to:

try calling microsoft support, they should be able to help you with it

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ya the only thing you can do is to call support

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Hi there,

when you forgot the Microsoft account (email address) you can contact Xbox Support via support.xbox.com/contact-us they will ask a few questions about the account and if answered correctly they will be able to specify the email address connected to your gamertag.

If you also don't know the password you will need to reset it yourself, Xbox Support can't do this, to reset check the options on this link: support.xbox.com/.../forgot-microsoft-account-password

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These options are the only options, so if one isn't succesfull there is nothing else to do to recover your account.

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