hi guys i recently my fiancee, passed away, but she has xbox live gold if i ring microsoft up n tell them, to cancel her gold will they delete her account or will it go to silver ? does anyone know ? thank u
Im very sorry for your loss.
I'm sure if you ring Xbox Support - 0800 5871102 and explain they'll cancel the auto-renewal if its active.
Hi there, sorry to hear that, i would give them a ring and see what they can do. Though im fairly sure theres no way to completely delete a gamertag, they might be able to offer up some help.
Sorry to hear that news and hope everyone in the family circle are okay. Once the gold runs out either by a pre-paid card or with auto renewal turned off the account will turn into a Silver account.
ok guys ill give them a call thank you very much for ya help