help!!!

mine will only let me go into the menus where you click the xbox button on the controller and even when there i cant go into any settings but preference ...please give me a solution

 

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Last updated July 4, 2018 Views 2 Applies to:

Replacement hard drives are available through our repair site, though. You can set up the order here.

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Support won't replace the hard drive though.

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You can phone support and talk to the hardware dept.

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your hard drive is faulty - you will need to purchase a new one or get your self a USB drive and use that.

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ok so i took out my hard drive and turned it on and it went straight to a system update that required more space. right after i put the hard drive back in it went back to the same problem of not loading at all

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Alright.  So there's an issue with loading the title screen.  How long do you wait before restarting the console?  Have you tried removing all storage devices from the console and then starting it up?  If it will start up without the other devices then continue doing that while putting in one device at a time to rule out if it is one of those that are causing the problem.

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Ok basically I turn on my xbox 360 and it gets pass the xbox 360 part but then basically gets stuck at a gray screen where a circle is spinning but won't load my dashboard ...just trying to basically fix this issue

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Ok.  Can you please describe your situation a little more?  We're not completely understanding.

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