ok so here is the entire story when i got xbox i put in an email and a password for parental whatever whatever. now that xbox has a new user agreement god knows why and i frankly dont care but now its asking for that password which i dont remeber. i cant reset it since it says that email does not exist which it does but my mother like upgraded it with bellsouth. i created a new acc which is this one but i deleted this one from xbox. xbox.com pretty much was no help on the 'support' section so this might be the only place where i can get an answer to this problem.plus i dont feel like waiting another 1 hour and 24 minutes on hold just for them to say oh sorry we dont know can you repeat that.