help

my xbox wont connect to internet. ive tryed everything on www.xboxbox/mtu help. it will connect to the internet once after i turn modem off and on,and not connect to xbox live, then ill try again and it wont connect to internect at all. any help would be gr8, havent been playing mw2 for over aweek now,starting to get the shakes , please help

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

[quote user="touchyaballs"]

my xbox wont connect to internet. ive tryed everything on www.xboxbox/mtu help. it will connect to the internet once after i turn modem off and on,and not connect to xbox live, then ill try again and it wont connect to internect at all. any help would be gr8, havent been playing mw2 for over aweek now,starting to get the shakes , please help

[/quote]Sounds like a very vague connection issue, especially since you're connecting directly to the modem as opposed to a router. Here's a support link with a few troubleshooting methods which may help.

Also, please fill out whatever is applicable in the following list and post back. Thanks.

What Country/State/Province do you live in? 
Modem brand & model number: 
Router brand & model number: 
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
Things you have tried: 
Is UPnP Enabled? Yes/no/Unknown
Do you have a NAT error? If so, what is your NAT?
Any Error Codes you encounter: 
Who is your ISP(Internet Service Provider)? 
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W:
X:
Y:
Z:
ID:
L:
Q:
T:
D:
S:
C:
 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.