Help!

I recived a message from a player online [REMOVED - DO NOT POST OTHER GTS] saying: I have your IP address and I will be taking over your account in an hour and you will be hit offline for 2 days. I called xbox live support and they told me to post on the forums with my reference number. 

Reference number: [REMOVED - DO NOT POST SR NUMBERS]

Thanks

-Night Phury

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hey!

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Can you file complaint and block this user please.And he will be dealt with.

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Hello there NightPhury !

I am terribly sorry that you are facing these problems !

Here is a guide on the advice that has been given, to file a complaint & avoid this player simply follow these instructions:

1. Press the guide button on your controller (middle circular button)

2. Select the 2nd option 'friends'

3. Scroll to the right twice, using the LS button, or the RB button.You are now on your recent players.

4. Scan through, untill you see his gamertag, then select it. You are now on his/her profile.

5. To file a complaint, select the 2nd from bottom option 'File a Complaint' and proceed with the reasons you feel are necessary.

6. To submit a player review, follow the above steps, however select the 3rd from bottom option 'Submit Player Review'

7. Select 'Avoid This Player' and then select the reasons you feel are necessary.

If you do get disconnected, and get cut offline, call your ISP (Internet Service Provider) and tell them about the situation, they will take further action. Also, by filing your complaint the enforcement team of XboxLIVE will handle with this individual accordingly.

Hope this helps,

Kind Regards,

Ryan M (DarkLink 900)

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Also - Please note that it's against the Rules to Name and Shame on these forums.  Thanks

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Sadly, Support was wrong. As others have mentioned, don't name & shame. Follow the steps they've mentioned above and this situation will be resolved.

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Also, the fact that he said, "I'll be taking over your account in an hour," means that he's more than likely lying about it.

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Happy gaming!

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Hey there, Did you know that can call your local police about this and get them involved as some one who has your Ip without your consent you can get them prsicuited for thaqt and hitting offline is a offence as its Called DDoS.

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The Staff team will get to this ASAP, but most likely nothing will happen to your account or internet. Accounts are secured and so are home connections, so I wouldn't worry about anything. Your problem will probably be dealt with in the next 48 hours hopefully.

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anytime u get a threat such as this please report it to xbox asap...all u have to do is view their profile and u should be able to report it and file a complaint..believe me xbox does read all reports..good luck and happy gaming

LADY ARMSTRONG

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Along with reporting them id suggest blocking them (Via the message) so they cannot send further messages to you.

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Hey guys thanks for all the advice sorry for putting his name out there. I think my account is safe now. How do i block his name from the forums? Also can we close this thread? Thanks again for the advice the all really helped!

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Hey NightPhury! Don't worry, I've edited his name out, I'm going to lock this thread now per your request!

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