HELP

When I go to play any game it signs me out, test connection and its fine. I'm lost please help!
 

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Last updated July 4, 2018 Views 3 Applies to:

Hello LooneyTunes86!

What game are you attempting to play when you are signed out?

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Hi there Looney!  Sorry to hear that your being disconnected from Xbox LIVE.  Have you tried to Clear your Systems Cache to see if that helps?  If you have, try to re-download your profile and that should resolve the issue for you.  Let us know how that works out for you. :)

How to re-download your Xbox LIVE Profile.

1. Pull up the Xbox Guide.
2.  Press "X" if you are signed in
3. Press "Yes" to sign out
4.  Select "Download Profile "
5.  Simply follow the prompts to re-download your profile. 

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[quote user="LooneyTunes86"]When I go to play any game it signs me out, test connection and its fine. I'm lost please help![/quote]

When the console signs you out of Live when a game starts up, it probably tries to do a Title Update. The Xbox can store up to 4 Game Updates on it's harddrive. If you don't have a harddrive, it needs to download the update every time.

And unless the game is up to date, you are disconnected from Live. So this is by design.

HOWEVER! Sometimes the cache on the harddrive where the updates are stored gets corrupted, and can't properly store updates there anymore.

Therefore I recommend "inb4 ownage"'s recommendation to clear the cache.

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