HELP

The email I entered for my sign in and my actual email are not the same. So when it sends an email for my security proofs I don't get the email I need help from admin to change it.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

You could also give phone support a try. They should be able to help you.

(800) 4MY-XBOX

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey,

If you are able to sign into your account you have an option to select "I don't have access to any of these" when you are asked to use a proof.

You can select this option and update the info there but it takes 30 days for the proof to be updated and Xbox Support cannot expedited this process you have to wait the 30 days

regards

Steokeogh

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.