help!!

When I woke up I went to get on Xbox to play some NHL 14 online and it said my billing info needed updated and I would be charged after updating and account suspended. I nver use my billing info to pay for live I use live codes and I still have 14 days left of live. What do I do?
 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

What do you mean suspended? Your account got suspended? If so , go to

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forums.xbox.com/.../41.aspx

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If not, you NEED a credit card on your account.You may have bought something with a credit card that is no longer valid, my brother used my late grandmother's credit card for his account's membership (His b-day present every year from her) and when she passed, we forgot all about that card and got that message. You need to put a credit card on there to pay for your evaded charges.

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I do not have a credit card attached to my account, I also use prepaid cards. I actually do not have a credit card anymore because my card number somehow was stolen and charges attempted so I canceled it and just never went back to having one.

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I have active card on my account.

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