HELP Xbox wont let me sign in keeps saying wrong password?

Hi All

Need help xbox is asking me to sign in using controller and i get past my passkey but when im putting my password in for microsoft account its saying wrong password which i know is right cause ive just signed in on here.

The only thing i can think it will be is i signed up to microsoft account using my gmail but i have now changed it to outlook email the other day and removed my gmail from my account but xbox is bringing up my gmail not outlook email address

Please help thanks 

 

Discussion Info


Last updated July 4, 2018 Views 63 Applies to:

Hey Moondog my only logical thinking would be to go through proper xbox support. support.xbox.com/.../contact-us . they should be able to solve your issue

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Hope it works out

Thanks for that got it sorted now , if anyone else has the same problem i deleted my account of my xbox and re signed in on it and it worked.

Hey glad it helped somewhat make sure to keep your account safe by having passkey as an extra barrier but thats up to you.

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