My husband and I both have different gamer tags, but I thought that everything was under his Microsoft account. When I try to sign in under my gamer tag it wants to verify email and password. His email and password won't work for mine, so I went onto the Xbox website and created My own account. Now it is saying that either my password is incorrect or The email I entered doesn't have an Xbox Live Membership!!! This is the first time it has ever asked me for this and now I can't use my gamer tag! Help! Btw my husband is on deployment and I can't reach him, he's an IT so I'm kind of embarrassed.

Question Info

Last updated July 4, 2018 Views 0 Applies to:

hi try going to this:

put your account in the box and put a different email address to get it

and clear system cache: settings-system-hard drive-hover over HDD- hit Y- clear system cache

hope that helps :)

Computer person... also a Mopar technician.
CEO of Independent LLC

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