Help with going live please?

Ive looked everywhere and cant resolve this so I hope someone here can help. I tried to set up my son's old profile onto a live account on his xbox but there was an error message telling me to try again later or set it up on the pc.

Set up a live account no probs on the computer, but its downloaded a brand new profile onto the xbox and I dont know how to merge them so he can continue playing his games without having to begin from scratch. Or is there another way to set him up to live on his old profile? This is all new to me and Im not very tekki, so go easy and speak slowly please!

Thanks.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

What you can do is head over to he profile tab on your Xbox Dashboard/Home, press sign in/sign out, go to the end and press download profile. Then it will take you through the steps of getting the profile on your Xbox.  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.