Help with free gold trails

I recently bought a used xbox from gamestop and was informed that i had 3 One month xbox live gold trails i have three kids and i htought that i would be great so i made the first 2 without a problem but when i was making the 3rd it did not give me the opion for the free trail what do i have to do to get the last free trail???

 

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Last updated July 4, 2018 Views 11 Applies to:

Contact Xbox Support about this problem: Toll free: (800) 4MY-XBOX or (800) 469-9269

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I would imagine that since the XBox was used, the original owner of it used one of those three free trials, hence you only being able to access two of them.  If the employee at Gamestop promised you three free trials, you will have to take this up with Gamestop as no one else will be able to help you with this situation.

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as a new subscriber with the new console where do I get free trail for gold ? is that non existing too???? the more we use this xbox more dissapointed we get .......grrrr ......

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Nothing we can do i'm afraid... An indeed, It is possible to create 3 accounts .. per console. Apparently, the previous user created an account.

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