Help with Family Settings Please

I have forgoten my family settings code and question answer. After some research i found that you could reset it with something involving the xbox's serial number. Can anyone help me?

 

 

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Last updated July 5, 2018 Views 12 Applies to:

I believe what you are referring to is resetting the console to it's factory settings which you can do but, it erases all the memory off your HDD

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Are you talking about the primary family members password or the passcode you can put on a single account?

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I think he is talking about the family settings passcode which you can setup on the console. The only way to get that reset is to call customer support for your region and walk through the steps with them (they will need the console serial number) to reset it.

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