HELP!!! URGENT

HELP.. I have had my xbox 360 for almost 3 years and never had any problems with it and it is the arcade version BUT just yesturday may 5th 2012 I turn on my xbox 360 console and my profile mysteriously disappeared WTF HAPPENED?? I never done anything I have a couple months left on my subscription for xbox live and I want to renew it in september how do I reactivate my account and I need help I forgot my password tried talking to an administrator but they are offline.. PLEASE SOMEONE HELP ME..

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

You will have to reset the password to your windows live ID first then once the new password is in place recover the profile to the console.

support.xbox.com/.../error-email-password-not-valid

support.xbox.com/.../profile-move-delete

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I know my email but it won't let me access it for some reason and it is from a yahoo account I need to talk to an admin in person

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If you wish to speak to someone in person you will have to call phone support. That is the quickest way to get a response.

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It seems like someone may have comprimised your account. Like bowski477 said, I would call support.

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Hi, I can access my xbox live account on here but wtf i can't on my xbox console how the freak does that work?

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Error code! 80070571 Sorry, Xbox LIVE profiles can't be downloaded right now. Try again later. wtf does that mean? I still have my xbox live membership and it was working fine a day or two ago

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Go into your hard drive and see if the profile says corrupted. If so delete the profile and attempt to re-download. Are you connected wired or wireless?

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Yes I just called microsoft support and the problem has been resolved thank god.. I had my xbox for 3 years and never had a single problem till now.. Maybe it's time I invest in a new one lol.. Thank you all for the help and support add me on here if you'd like I play gears of war 3 =)

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the same thing happened to my xbox and it said my Windows live ID is non existent but i can log into xbox.com and nothing else, what did you do because I'm literally freakin' out

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Had to call microsoft literally and it was a corrupted profile so just call microsoft they will help you

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