Help switching auto-renewal off

I purchased a gold membership last October through a special offer which gives you 12 months of Xbox live gold for 39.99 USD ( Call OF Duty: Black Ops zombie avatar hat included with purchase) and when I look at my account it refuses to give me an option to switch auto-renewal off. Is there a way to turn off auto-renewal? Please respond and thank you! 

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

You'll have to call support and have them turn it off.

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