HELP! screw family setting

Hi

I screw up with the family setting i turn it on and put a passcode and i just bougth "DOA 5 U" and because of the family setting i can't go online with it and i forgot the damn passcode and the answer to the security question to reset the passcode.

is there a master code or a way around it, i was thinking if i sign out of my xbox live and format my console and sign in again will that help? 

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

You would need to speak with Phone Support about getting a family pass code reset.

support.xbox.com/contact-us

They should be able to help you out here.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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it ok, just remember the passcode.

i must be getting old be trying to remember it for the pass few weeks but i keep telling myself "it's ok it's not important so forget it" and it goes to show all it take just one game to make me panic over it.

thanks anyway.

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