help request

i need help with this on www.xbox.com i sign in my account but it says i have to accept this terms of use it says

posted: october 2012 effective: october 2012 its december 16 2012 im trying this on  xbox.com because my controllers are broke so im trying to use xbox.com

i click on i accept it takes me to email and password now it says PARENTAL APPROVAL REQUIRED that's not parent associated with your account. the parent listed on your account will need to sign in thier account my parents dont even have a microsoft account CAN SOMEONE HELP?

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

I think someone in your family maybe if you have brothers or sisters then they might have done it accidentally or on purpose but then again it must be a glitch.

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Or buy new controllers

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If you were under the age of 18 when your account was created, a parental email would have been required during the process. You need to access this email to verify the terms of use. If you don't remember this email, it will be unlikly that you will be able to get through this problem.

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