Help please...

hello

If an account has been suspended till 31/12/9999 (marketplace theft - whatever that means) is it just that GT account or is it the actual consol... can I create a new account and pay a new subscription? or will this get automatically suspended? 

Thank you.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

It could be either an account suspension, or a console ban.  That should have been specified in the email you received.  If it is an account suspension, then yes, you are free to create a new account on that console.  

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For account suspensions, please post in forums.xbox.com/.../41.aspx. For console bans, please read http://xbox.com/consoleban. For general info on violations and penalties, please read support.xbox.com/.../terms-of-use-conduct.

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