Help please!


I turned on my Xbox and saw that my profile was deleted, I then tried to re-download it but when it got to the [Hi Gamertag] I received an error:

Sorry, Xbox Live profiles cannot be downloaded right now, try again later.



Question Info

Last updated July 5, 2018 Views 0 Applies to:

Hi MaGiC,


Can you try the steps in this support article HERE.  Keep us posted on how things go.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.