help please

When I login to the xbox account on the computer, a different profile than my default one on my xbox appears as my account. How do i change the profile associated with my email?

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

go to account.live.com and you can change the account alias.

but if you're signed in online and it's not the account on your console then it's not the right email address you're using.

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Hi there,

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to change the email address connected to your xbox live account (used for loggin in and downloading the profile etc), please follow the steps on this link: support.xbox.com/.../switch-gamertag-to-different-microsoft-account

If there are currently somehow two profiles connected to the same email address (Microsoft Account) try changing one of the accounts to another Microsoft Account (email address) that might fix the issue

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