Help PLEASE!

Well, i don't play xbox for a long time, now i buyed the Gold package.

 

But when i registred the xbox it asked 2 emails. I remember the one to login, but i can't active my gold package, it asks an email that i can't remember.

 

anyone can help me?

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

And i cant' connect to xbox live :/

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hey dude umm uve got any idea whats,"Theres a problem with the credentials you are using" cuz now i cant join xbox live!!!!!! its my passwords fault -_-

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One day i was playing zombies on black ops with my bro, once finished he signed out (we were playing split screen). Then once he was signed out a box popped up saying "terms of use have changed" after quickly skimming through it and realizing it wasnt affecting me much, i accepted it and it closed. Then it said i have no xbox live membership even though i am in a family pack with my dad and my bros. So it seemed as though i was kicked from it somehow by messing with that terms of use box. After rejoining it said that i'd have to wait 5 days. I have waited since this was last Wednesday August 24, and today is wednesday the 31, i figured i'd be able to play today. That didnt happen it still says i am a free memeber even though if you go into the family pack i'm there and it says i am able to play online. I wanna know what i am being treated this way, why i am being punished, was it a glitch?, and if i had to live it why havent i gotten my privlidges back since its been a week!. This is just annoying me and i am going to post this anywhere i have to to get the answers i want.

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B4zzinga: What Gold package did you purchase? Was this a prepaid code or on the console? Can you please walk us through exactly what steps you are doing here, what you are trying to accomplish, and what is happening. Thanks.

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I need help myself, I created a profile on my brothers xbox and I cant do a trial Gold membership, what do I do? I have never had one before!

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Olive: All new consoles come with only three LIVE trials on them. I would assume all three of these have been used up on your brother's console. Alternatively, some new games come with a 48-hour trial that you could use, but this does not allow all features of LIVE Gold, only some.

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