HELP PLEASE READ

evertime i get on to the screen that says: xbox live TO GET ONLINE i hit it and it says this profile is not allowed on xbox live please help

 

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Last updated July 4, 2018 Views 1 Applies to:

You want this forum - forums.xbox.com/.../41.aspx

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Hello Legit Scop3z!


This may be caused due to several different issues, they are listed below:


• Not having a current Gold Membership - If you are positive you have a gold membership, please try and test your network connection again.

• Being on a Child Account - This is caused by the inputted age you stated while creating an account.

• Being on a Family plan - Have the primary Xbox user look into your Online Safety and Parental Security settings.

• Having insufficient Online Safety Settings - These settings can be changed by going to My Xbox tab, selecting your avatar tile, and scrolling to the third tile. Make the settings found under this tile are set appropriately. If you can't access these settings (Password Required), you're on a child account and will need the primary Xbox user to assist you.


If everything stated above is rectified, you shall be able to successfully connect to Xbox Live. Please reply back with any further questions or issues!


Hope this works out,

Herrs24

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herrs24

I testested all and it still says: this account if now allowed to play Xbox live

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