Help please. Not sure whats going on

My account has been suspended for some reason. I`m thinking it`s because I have two payment options (two different cards), for my Live Account. I don`t mod,cheat or anything of that short. I haven`t even played Xbox live on my account for a few weeks.

*I have two payment options, because when I was away from home for awhile I added a second option with my friends Dad`s credit card. Now I was to remove that payment option, and just have MY Dad`s card as the only payment option. But the website is not letting me do that, so whats going on here?



On my Xbox it told me to go to the website.


Here`s another problem, it wont let me delete either of the payment options. There is no link where it should be. 

Also when I try clicking on other things it says there is an error, but it probably just doing that because my account is suspended.


I want to play Xbox Live, this is bs.


Question Info

Last updated July 5, 2018 Views 4 Applies to:

If you are suspended for a billing issue, call up phone support. If it is for an enforcement violation, please post in the Suspension Forum.

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