HELP ME !! NEED HELP WITH MY PROFILE. "COMMENT "

SO  TODAY I WAS PLAYING A GAME AND I T WAS RAINING HARD I WAS SAVIng A GAME AND THE POWER TURNS OFF THEN A FEW SECONDS LATER

COMES BACK ON SO I CLICK TO MY OLD PROFILE THAT HAS EVERYTHING IN AND IT SAYS CORRUPTED PROFILE SO I LOG IN TO IT AND EVERY THING IS GONE MY ACHIEVMENTS EVERYTHING SO I TRIED TO FIX IT AND I KINDA DID IT SHOWS MY GAMERSCORE BUT WHERE I EARNED MY ACHIEVMENTS IS BLANK AND IT WONT LET ME ACCESS LIVE EVERYTIME I PLAY SOMTHING  IDK MY PASSWROD SO I CANT DELETE IT AND RECOVER IT I JUST DONT NO WHAT TODO!!.

 

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Last updated July 5, 2018 Views 0 Applies to:

Delete and recover is exactly what you need to do to fix it.

There is no other way.

You need to remember your password somehow.

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You'll need to call Xbox Support and give verifying information (billing, security questions, etc.) in order to try and get your password reset. Recovering your profile is the only way to go. Nothing else will resolve a corrupted profile.

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forums.xbox.com/.../1924088.aspx

List of telephone support numbers by country if it helps.

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YEA I JUST GOT ON THE PHONE AND EVERYTHING WENT WILL I JUST NEED TO WAIT 24 HOURS TO THREE DAYS HOPEFULLY I CAN GET IT THANKS ALL FOR THE HELP  

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Feel free to come back anytime you need any more assistance.

Good to hear it worked out.

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