Help in unblocking my account

I tried to take advantage of the XBox Live 2 months for $2 but it says my account is blocked.  I followed the instructions and requested the code to be emailed to my alternate account numerous times but I haven't received it.  I spoke to a CSR and the reference number was 1178333571.  I would like to get my account unblocked and back into a subscription with xbox live gold.

respectfully,

Isidoro

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

If your account is blocked you will need to go to http://login.live.com and then unblock it from there.  It is not an Xbox issue as it is more of a Windows Live issue.

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Hi, you will need to visit the Microsoft Answers page located here for Windows Live issues such as accounts being blocked. Make sure when making a post you describe the exact problem and the information requested when asking a question. A forum moderator for the Windows Live Team will be able to help you out, but unfortunately no one from the XBOX Live team can unblock your Windows Live ID.

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