Hi, My name's Mark and I have a serious issue right now. I've been hacked. And to make it worse, the hacker used my billing information to purchase Game Consumables to download from the market place; I'm considering them to be for FIFA '11 because that is the most recent game played on my account, and I don't even own the game myself.
I can't be sure how this happened, I'm one of the most security conscious people out there, yet this really kicked me in the face. Even my EA Account was hacked.. I could really use some help in any way possible. He purchased 6000 (4000 + 1600 + 400) MS Points using my Debit Card and used it, along with 160 of my 190 MS points originally on my account. Is there anyway to be refunded this money? Or since he/she/they already bought something with the points, it's not refundable? I honestly don't have the money for it, and to make matters worse, I don't think I had that money on my account with the debit card on it, which means I'll be getting a $105 Over-draft fee, which will sink me. Please help!